Privacy Policy

Expovision, Inc. ("Expovision," "we," "us," or "our") is committed to protecting the privacy and security of personal information we process and store on behalf of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our hotel reservation website (the “Site”) or interact with our services. By using our Site or services, you acknowledge and accept the practices and policies described in this Privacy Policy.

For the purposes of the EU General Data Protection Regulation 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable data protection laws, the data processor is Expovision, Inc., registered at 4300 Biscayne Blvd., Suite 203, Miami, FL 33137.

1. Information We Collect

We collect only the personal information necessary to process hotel reservations and respond to customer inquiries on behalf of our clients. This may include:

Personal Identifiers: Name, email address, phone number, and mailing address.
Booking Information: Reservation details, such as dates, hotel preferences, and payment information.
Technical Data: IP address, browser type, device information, and Site usage data (e.g., pages visited, time spent on the Site).
Customer Inquiries: Information provided when you contact us, such as inquiry details or feedback.

We do not collect or store sensitive personal information beyond what is strictly required for these purposes. We do not engage in automated profiling or decision-making that produces legal or significant effects on individuals.

2. How We Use Your Information

We use the information we collect to:

Process and manage hotel reservations on behalf of our clients.
Respond to customer inquiries and provide support.
Improve our Site and services, including analyzing usage trends.
Comply with legal obligations, such as tax or regulatory requirements.
Prevent fraud and ensure the security of our Site and services.

We do not use your information for marketing purposes or share it with third parties for their own commercial use.

3. Legal Basis for Processing (GDPR)

Under the GDPR, we process personal data based on the following legal grounds:

Contractual Necessity: To fulfill hotel reservations or respond to inquiries (Article 6(1)(b)).
Legitimate Interests: To improve our services, ensure Site security, and prevent fraud (Article 6(1)(f)).
Legal Obligation: To comply with applicable laws and regulations (Article 6(1)(c)).
Consent: Where you have provided explicit consent, such as for optional communications (Article 6(1)(a)).

4. How We Share Your Information

We share your personal information only in the following circumstances:

With Clients: To facilitate hotel reservations, we share necessary information with hotels or event organizers.
With Service Providers: We use trusted third-party processors (e.g., payment processors) who are contractually obligated to protect your data and comply with applicable laws.
Legal Requirements: If required by law, such as in response to a court order or regulatory request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with safeguards to ensure continued protection.

We do not sell your personal information or share it with third parties for marketing purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Reservation data: Retained for the duration of the booking process and as required by law (e.g., tax or accounting purposes).
Inquiry data: Retained for a reasonable period to address follow-ups, typically up to one year.
Technical data: Retained for analytics purposes in anonymized form, typically up to two years.

After this period, we securely delete or anonymize your information in accordance with applicable laws.

6. Your Data Protection Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal information, subject to legal retention requirements.
Restriction: Request that we restrict processing of your information in certain circumstances.
Portability: Request a transferable copy of your information in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or for direct marketing (though we do not engage in direct marketing).
Withdraw Consent: Withdraw consent where processing is based on consent, without affecting prior lawful processing.
Non-Discrimination (CCPA): We will not discriminate against you for exercising your rights.

To exercise these rights, please contact us at privacy@expovision.com or 4300 Biscayne Blvd., Suite 203, Miami, FL 33137. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

7. International Data Transfers

Expovision is based in the United States, and your personal information may be processed in the U.S. or other countries where our service providers operate. For users in the EU, UK, or other regions with strict data protection laws, we ensure that international transfers comply with applicable regulations, such as:

Standard Contractual Clauses (SCCs): Used to safeguard data transferred outside the EU/UK.
Adequacy Decisions: Where applicable, we rely on jurisdictions recognized as providing adequate protection.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data (e.g., payment information) during transmission and storage.
Access controls to limit data access to authorized personnel only.
Regular security assessments and audits to identify and address vulnerabilities.

Despite these measures, no system is completely secure, and we cannot guarantee absolute security. We will notify you and relevant authorities of any data breach as required by law.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance functionality and analyze usage. These include:

Essential Cookies: Necessary for Site operation (e.g., session management).
Analytics Cookies: Used to collect anonymized data on Site performance and usage.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Site functionality.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., hotel or payment processor sites). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Site or, where required, by direct communication. The “Last Updated” date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:

Expovision, Inc.
4300 Biscayne Blvd., Suite 203
Miami, FL 33137
Email: privacy@expovision.com
Phone: +1 (703) 205-0900

13. Inquiries

If you believe your data protection rights have been violated, you may lodge an inquiry with a supervisory authority in your country or region (e.g., an EU Data Protection Authority or the California Attorney General). We encourage you to contact us first so we can address your concerns directly.

Updated: April 22, 2025